Cuba: tips, advice, practical info

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General
(misc, practical info)

Cuba info
(general info on Cuba, guidebooks, websites etc)

Places
Havana, other places

Itinerary

 

General travel info

Cdn Air Transport Security website

"OneBag.com": some practical travel info, packing, etc (plus luggage)

 

Money/Exchange etc - from Trip Advisor Forum

Notes below are mostly extracted from Trip Advisor website & forum, esp the two articles below:
http://www.tripadvisor.com/Travel-g147270-c109329/Cuba:Caribbean:Money.Exchange.html
http://www.tripadvisor.com/Travel-g147270-c69372/Cuba:Caribbean:Currency.And.Credit.Cards.html

Two types of pesos:

  • Two currencies - Convertibles and Cuban pesos - circulate simultaneously. In theory, tourists are only supposed to use Convertibles but in practice, you can swap your Convertibles for pesos at a cadeca (change booth).
  • Outside of a resort or hotel when you're traveling independently it’s always handy to have a few Cuban Pesos on you. You get about 24 of them for 1 Convertible Peso.
  • Street food like sandwiches and pizza, fresh fruit drinks and other small purchases are all incredibly cheap for Cuban Pesos. Once you get a feel for Cuba – and if you speak a little Spanish – there are peso bars and restaurants that can be quite interesting. Movies are cheap too. 
  • Both types of Pesos, CUC and CUP, are legal tender in Cuba and both are completely available to anyone – including foreigners – with no restrictions whatsoever . You can exchange your CUC for CUP at any bank and most non-resort and non-airport Cadecas
  • Exchange a small amount at an airport Cadeca on arrival to have some CUC
  • It's a common scam to be charged in CUC, but given your change in CUP, so it's a good idea to know how to recognize the two different currencies...
     

    Note: The 3 CUP bill with the image of Che makes a nice inexpensive souvenir

     

Currency Exchange:

  • The Banco Metropolitano in Cuba has current buy & sell exchange rates. There's even a little calculator on the right side of the page to help. http://www.banco-metropolitano.com/mo...

    It's in Spanish, but it's very easy to decipher. Here's how it works...
    • The first column, "Compra" (Purchase) is the rate they're charging you to BUY Cuban Convertible Pesos, CUC.
    • The second column, "Venta" (Sell) is the rate they're charging you to SELL Cuban Convertible Pesos, CUC.
    • For example... if today's Compra/Sell rate for Canadian Dollars, CAD, is 1.389251 that means if you give the teller $100 CAD you divide by 1.389251 and receive 71.98 CUC.
       
  • Where to exchange your foreign currency:

    1.) The best exchange rate is a Bank.

    2.) The next best exchange rate as it any Cadeca. A Cadeca (Casas de Cambio which means House of Exchange) is a government exchange facility. They're located at many resorts and hotels, and at locations all over the Island.

    3.) The next best rate is at the Airport Cadeca.

    4.) The worst rate can potentially be over-the-counter at any hotel or resort because the rate is not regulated by the government.
     

  • Always bring new(ish) bank notes, with no rips, tears or markings. Large bills are fine.
     
  • Very Important Note When Visiting the Bank or Money Exchange: Always take a calculator with you so you know the correct amount of CUC that should be coming to you. If you don’t have a calculator do NOT accept any transaction that doesn't come with a printed receipt. No printed receipt invariably means that you’re being short-changed. Ripping off tourists during money exchange transactions is not an uncommon occurrence.

    Check the cashier's calculation, plus ask for a receipt and check the money you receive carefully and make sure it tallies with the amount shown on the receipt.    

    The exchange rates are always posted on the window of the Cadeca so it's a good idea to work out exactly what you should receive either on your mobile phone or calculator.

    Always ask for a receipt and check your money before leaving the window of the Cadeca.

  • Getting rid of your Cuban Convertible Pesos: You can exchange your leftover CUC at the airport when you leave, but the exchange is a rip-off.

    A better way to handle it is to budget wisely during the last few days of your trip so you don’t arrive at the airport loaded with useless CUC. Bring 25 CUC (exact change, in cash) for the Airport Departure Tax and spend the rest at the Duty Free, or save it for your next trip.
     

Other:

  • There is no extra fee for using a credit card. This often repeated myth is due to the confusion surrounding how credit card charges are calculated. The CUC cost on the card is exchanged into USD (1 CUC = $1.08 USD) plus the exchange fee (about 3%) gives you the impression the credit card company charged a fee, but in actuality the exchange process is identical to exchanging cash.
  • North American debit cards are useless
  • You can front-load your credit card with cash (to avoid interest charges) and get a cash advance at any bank or Cadeca.
  • Always bring your Passport with you when you visit a bank or Cadeca. It's not always required, but if you're dealing with a credit card or a big pile of cash they'll certainly ask for it.

Costs

Note: it does seem easy to get a cash advance on a Visa card at any bank or Cadeca (money exchange). Just be sure to have your passport & Visa card

Three TA forum posts about estimated daily costs: 1 2 3. Some of these break down costs by category, but a recent post by Steve_YYZ summarized his Havana costs as:

Over and above my Casa/hotel cost, in Havana I always budget $100 Cdn per day. Now, I don't usually spend that amount each and every day, but Havana has this wonderful way of sucking money out of you quite quickly. And I sure hate to run short. Nothing wrong with bringing a little cash back home. Also, I only convert some every couple of days so I don't ever get stuck re-converting back to Canadian.

Now, if you're a couple, this would be less because you'd be sharing the cost of a taxi when you need one.

In our case, we might spend less per day outside Havana  and save a bit  through some shared costs, but in using his guideline, and assuming slightly lower per day costs at the all-inclusive, plus bus trips and departure tax, it works out to just a bit under $2000 per person for the trip.

 

 

Practical (etc) info:

"Things to know before you go"

Includes notes on vaccination. See also http://wwwnc.cdc.gov/travel/destinations/cuba.aspx

TRAVEL INSURANCE - Make sure your Insurance Provider WILL honour your policy should you need medical treatment in Cuba, there was a recent case where a lady needed medical treatment in Cuba but because her policy was from an American affiliated provider they would not help her whilst she was on Cuban soil. Fortunately, her injuries were not too serious to require hospitalisation – ask your Insurance Provider to confirm in writing that you are covered for everything whilst INSIDE of Cuba. (this is where a Credit Card will always come in handy – any medical treatment MUST be paid for before being allowed to leave Cuba ). 

Also it is advisable to choose an Insurer that has a ‘manned’ 24hr helpline – if you phone the helpline be sure to have the number of your hotel so you can request they phone you back immediately, telephone calls are very expensive in Cuba and you will end up with a huge bill, especially if you are using a hotel phone.  One family that had a medical emergency and were unable to get hold of their Insurers all weekend – they had to pay for all the hospital treatment and xrays, ambulance service etc. themselves. They also ran up a huge phonebill trying to get hold of their insurers….. that also had to be paid out of their pockets.  Always ensure you have a copy of your policy and all emergency phone numbers with you.


Tipping (see also forum post)

Some forum points by regular travellers:

My two cents... give gifts to Cubans with whom you've developed a personal relationship. Until that happens (if ever) direct your much appreciated generosity through the proper channels - charities churches, etc.

Simplified Cuban Travel Parameters.....
  Tip in CUC for Good Service
  Gifts to Good Friends Only
  Donate to Charity

One thing I've left dozens of behind (1 or 2 each trip) is a small English/Spanish pocket dictionary.
 

Electricity  See also this forum
 

Phones:

  • Canadian cell phones, Cuban calling cards: Forum post
     

Misc tips:

  • You’re bound to be approached at least once by a hustler, or jinetero, during your stay in Havana. They are best dealt with firmly and politely.
     
  • What to take? Very long TA post with suggestions for non-obvioous items. (Post #298 on page 30 has a summary to that point)
     

Customs forms, etc

Bugs, mosquitos, etc. TA post

 

Other:

Suggested Reading (see also links on left for Viewing, Internet resources): Moon Guide